Select Register at the top right of the website and fill in your personal information, such as your full name, email address, and password. Click “Sign Up” when you are done. Use the email address and password the next time you visit.

You can select “Forgot Password” in the “Log in” column and enter your email address. We will send an OTP code to your email, then you can enter the OTP code into the page that appears. Next, you can enter a new password for your account.

You can visit the following page: Payment Methods.

The payment limit is 2x24 hours for individual customers (B2C) and 7x24 hours for corporate customers (B2B). If payment has not been made after the specified time limit, TokoExpress will cancel your order.

On the shipping page, check the “Request a tax invoice” box. Make sure your data, such as your email address, NPWP number, and photo of your NPWP have been filled in on your Profile page. The request will be processed, 2-3 days for confirmation of the TIN application and you will get an e-invoice a maximum of 1 month after the order is received.

When doing the Checkout process, you can choose the desired expedition route.

You can choose one of the expeditions available at TokoExpress.

Delivery of goods made by TokoExpress is only valid until the goods are at their destination, so it does not include the transportation of goods into buildings, buildings, or factories.

The amount of shipping costs depends on the weight of the product, the dimensions of the packaging, the location of delivery, the way the product is handled, and the shipping service used.

Delivery time depends on the time of product packaging, delivery location, and the shipping service you use.

Promos at TokoExpress cannot be combined with other promos.

How to buy a product can be seen by visiting the following page: How to buy a product

You can contact TokoExpress customer service at the following number: 021-8618889 every Monday-Friday at 08.30-16.00 WIB or via email at tokoexpress22@gmail.com

Currently the promo is not yet available, but it is possible that in the future it will be held.

Product search can be done in two ways. The first way is to select “Categories” at the top of the website and select the category you want. The second way, enter keywords, product names, models, brands, product numbers, or manufacturing numbers into the "Search" box.

Register your email by ticking the “Sign Up for Newsletter” box during registration. You can also get the latest information by following TokoExpress social media (Facebook, Twitter, Youtube, TikTok).

All prices listed on the product include 10% VAT and discounts (if any).

New product returns can be made if the product defect is caused by a production error (manufacturing failure) and is not caused by the buyer (fall, break, burn, misuse).

If you comply with the terms of return above, please contact TokoExpress customer service at 021-8618889 or email tokoexpress22@gmail.com by completing the order data, product type, quantity, type of damage, and photos. Claims must be submitted no later than 7 (seven) calendar days after the date the goods are received by the buyer. TokoExpress will then forward the information to the Seller